Pricing

SingleComm. Singular value.

In addition to unmatched solutions, SingleComm offers unparalleled value.

Essential

as low as

$49

per user, per month*†


  • Workflow
  • Analytics
Contact sales

Ultimate

as low as

$99

per user, per month*†


  • Workflow
  • ACD
  • Analytics
  • Unmatched knowledge and support
Contact sales

Available features

The technology, tools and insight you need to optimize your contact center.

ACD:

  • PCI/SOC2 certified
  • HIPAA compliant
  • Rank, Skills, and % Allocation routing
  • DTMF and spoken language IVRs
  • Number provisioning
  • Multi-party conference with warm/cold transfer
  • Call queuing, and queued callbacks
  • Call monitoring and recording
  • Session history
  • DNC scrubbing
  • Agent training tools

Workflow:

  • Drag and drop communication flows
  • Highly customizable
  • Rich library of integrations
  • Guided interactions
  • Interactive scripts and real-time updates
  • Session data transfer
  • FAQs and agent resources
  • Unified agent desktop experience
  • No programming or coding needed
  • Built-in A/B testing tools

Analytics:

  • Customized metrics
  • Customized reporting
  • Standard reporting
  • Real-time analytics
  • Drag and drop report building
  • Cross-channel visibility
  • Multi-center dashboards
  • Reporting APIs for easy access
  • Scheduled exports
  • Permissions-based access
  • Report embeds

… and so much more!

*Price valid with annual agreement.  
†Setup fees may apply.

Ready to do
more for less?
Let’s talk.