SingleComm vs. Five9: Why SingleComm is #1.

SingleComm is the first choice for call and contact center software. Why? With true cloud architecture, integrated omni channel offerings, drag-and-drop workflows, and AI tools, SingleComm is the most powerful, all-in-one CCaaS solution available.

Experience the difference.

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3 reasons SingleComm beats Five9.

Analytics

True cloud architecture

SingleComm’s true cloud architecture is scalable, adaptable, and affordable. While others offer cloud-enabled technology, SingleComm delivers the real thing, with built in speed, intelligence, performance, and powerful automations that let you focus on growing your business.

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Fully integrated omni channels

SingleComm offers a fully integrated suite of omni/digital channels to communicate as your customers prefer. And because SingleComm provides a single pane interface, everything is easily accessible to agents, no jumping between screens or applications.

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Intelligence meets dynamic

SingleComm saves money, as well as time, with drag-and-drop workflows that don’t require costly IT resources. SingleComm also uses chatbots to handle simple issues, freeing up call and contact center agents to focus on more complex tasks.

See the difference.

SingleComm

Five9

True Cloud Architecture

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Cloud Web RTC

For nearly a decade

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True Cloud Pricing

Customized pricing based on your needs

$199/agent

Plus telco usage

Integrated Workflow Development

Drag-and-drop

Native and proprietary to eliminate costs & third party integrations

Not native and proprietary

Integrated Voice & Omni Channels

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Business Intelligence Tools

Standard & custom reports

Report on all agent script fields

Special report creation without professional services/SQL programmers

Auto delivery via excel, .csv or graphics

Some

SMS Campaigns

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Robust Two-way Automated Emails

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Knowledge Base

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Bots

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Reporting for All Voice & Omni Channels

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SinglePane Interface for All Voice/Omni Channels

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Google My Business Messaging

Coming soon!


Stereo Recordings for AI Speech Analytics

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Built-in Scorecards

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Blended Agents

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Rapid App Development

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API Integrations

Self serve integration libraries with Salesforce, Zendesk, HubSpot & more

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The one that beats Five9.

With dynamic scripting, automated tools, supercharged customizable analytics, blended agents, and a single, integrated dashboard, SingleComm surpasses Five9 and other call center solutions. Small wonder so many contact centers are choosing SingleComm, the one that gets it done.

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The most powerful, affordable solution awaits.

When you’re ready for the solution that helps you do more for less, choose the only CCaaS software built for contact centers by contact center professionals. Make the call. Choose the best.

Schedule a demo to learn more

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Ready to do
more for less?
Let’s talk.