The All-in-One Customer Engagement Platform

Revolutionizing the Call Center Industry Forever

SingleComm is a contact center technologies solution provider. Utilizing the latest development tools our team creates intuitive solutions to better enhance the inbound and outbound multichannel customer engagement initiatives for your customers.

Dynamic Scripting Inbound & Outbound Powerful Analytics

Dynamic Scripting Platform

Traditionally, contact centers and marketers embark on complex, time consuming and costly programming projects to build scripts. The SingleComm solution dramatically cuts down the cost and time associated with building, updating and deploying scripts into a live environment.

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Inbound & Outbound Platform

Utilizing the distributed nature of the cloud, we offer integrated multi-channel customer engagement tools protected by the highest level of redundancy and PCI security. Inbound calls are easily routed via skill or rank, outbound calls can be blended to minimize agent idle time.

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A Powerful Analytics Platform

The SingleComm platform delivers information through Real-Time Dashboards and Historical Reports. These reports can be configured to render data in multiple ways and saved per user to make it easy to manage the information important to individuals through out your organization.

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Cutting Edge Platform, Designed to Sell

Sell more than ever before. Unique cross platform integrations combined with beautiful, easy to process reporting, make selling through the SingleComm platform incredibly easy.

Cross Platform Selling

Multichannel customer engagement made simple. An intuitive User Interface (UI) is one facet as to why Contact Centers, Marketers and Consumer affairs professionals love SingleComm.

Integrated Analytics

Access the multichannel reporting intelligence you need to be successful. Create both real-time and historical reports the way you want them.

Our Results Speak for Themselves

SingleComm provides powerfully-simple cloud software solutions that enables you to easily sell your products through multiple sales channels. See what our customers are saying.

SingleComm’s scripting tool was easy to use from the very start. We were able to take our script creation, test and deployment process to multiple contact centers down from 6 – 8 weeks to only 3 days without the need for developers thus increasing our ROI and sales.

Top Fitness Marketer

Reporting visibility and the ability to render data that we need, the way we want it combined with a distribution method for different levels of management in our center was paramount to our decision to use SingleComm. They have been great to work with.

Leading Contact Center

The Future is here...

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The all-in-one customerengagement platform.