SingleComm & San Antonios:
Revolutionary Call Center Software for the City’s Best Businesses
Home to The Alamo, San Antonio is renowned for its history, world-class museums, and unmistakable landmarks. It is also one of Texas’s most attractive and opportunistic places for people to live and do business.
Employing close to 716,000 people, San Antonio’s largest sectors include financial services, the oil and gas industry, and technology. Some of its highest paying careers are in radiology, pathology, and psychiatry, where professionals can earn upwards of $300 thousand dollars per year.
As the population continues to expand in San Antonio, so do its business opportunities. To rise above the competition, it’s more important than ever that companies achieve optimal efficiency. With SingleComm’s revolutionary call center software, businesses can cut costs and improve customer communication. This all-in-one, cloud-based software solution offers the most powerful, affordable platform available. Simply put, SingleComm is leading the way for corporations in San Antonio, across the country, and across continents.
SingleComm: Real-time views. Real insights.
No matter the industry, a business needs to do everything, and do it well. Luckily, SingleComm’s call center tool does it all, too. Whether people are working on-site or from home, SingleComm’s platform delivers superb results. Because of its user-friendly database, SingleComm practically does the work for your organization.
After creating and modifying your workflows, you’ll see the frequency of customer interaction directly multiply while agent training time and ramp-up time reduce. SingleComm’s customized workflows provide real-time analytics by combining in-session agent-customer data with ACD data. This intuitive analysis helps businesses evaluate agent-customer interaction and contact center data. By uncovering and improving key metrics, San Antonio companies can thereby leverage opportunities and maximize performance.
The result:
50%
agent training time reduction
22%
lower AHT
0
programming
The present and future of business opportunities lie within San Antonio, Texas. With SingleComm’s innovative call center software solutions and telephone answering service software, the sky is the limit. Any company looking to increase agent efficiency with real-time insight and analytics needs SingleComm in their corner.
SingleComm is San Antonio’s key call center solution, providing businesses:
- Mobile workforce management solutions that simplify remote agent management
- New workforce solutions that maximize call center staff scheduling
- Revolutionary contact center software solutions that optimize agent productivity
SingleComm’s call center software is a world-class solution for a world-class city like San Antonio. The opportunity to scale your business in one of the United States’ most technology-driven cities is yours for the taking. SingleComm’s all-in-one, cloud-based platform provides the best call center solution for every company.
If you are looking to increase efficiency while scaling your organization, you need to see what SingleComm can do for you. Schedule a demo today to find out where your business could be in six months.