SingleComm how-to videos
Welcome to SingleClass, SingleComm’s series of videos offering how-tos, tips and tricks for using our best-in-class call center software.
How-To: Setup a BPO Campaign
How-To: Schedule a Report in Analytics
How-To: Assign an Agent to a Campaign in the ACD
How-To: Add a Client (TAS)
How-To: Setup Dispatching Rules in the ACD
How-To: Submit a Ticket to the Client Services Team
How To: Set pp a Basic IVR in the ACD
How To: Add FAQs into a Script
How To: Add Dispositions to a Script