From mass tort intake to massive time savings, meet the ultimate legal assistant.
You work hard. Your business calling software should return the favor. As the industry’s most powerful calling platform, we help attorneys manage mass tort intake, optimize client communications, and transform leads into clients with unparalleled efficiency and customized tools.
Omnichannel communications including voice, email, text, social, and apps
Fully integrated with your case management system
Automatic document send, tracking and esignature
Customizable, intelligent dynamic intake
Customizable lead scoring, qualification, and routing
AI-powered mass tort intake
Save time. Grow business. Conduct mass tort intake at scale with the system that automatically prioritizes and qualifies leads according to your firm’s specifications while integrating seamlessly with your practice’s CRM to nurture leads and manage cases.
Lead management, prioritization, call-capping, and skills routing
Skill or round-robin-based routing
Scalable to handle any quantity of leads
Fully integrated omnichannel communications
SingleComm’s omnichannel platform was built from the ground up to enable communication from any channel from a single interface.
True omnichannel, including social and apps
SinglePane unified desktop interface
Automated responses and actions
The only true cloud telephone answering service platform
In addition to offering the only true cloud platform with fully integrated communication channels, SingleComm enables you and your colleagues to answer client communications anywhere.
Automated dispatching with calendar and on-call
Automated appointment reminders
Automated send and receive acknowledgments
Portable and flexible
Trusted data
Our real-time reporting suite offers visibility into what goes on in every call so you can see real performance metrics and where to improve.
Unfiltered for true insights
Consolidated omnichannel routing metrics and agent-customer interactions data
Automatic report delivery via email, FTP, or dashboards via Excel, .csv, charts, etc.
No programming required
SingleTrust security
We safeguard your data according to global guidelines and regulations and adhere to rigorous compliance standards to maintain certifications with HIPPA, PCI/DSS and SOC2. From data privacy and integrity to protection from hacking, you’re safe with SingleComm–and so is your customers’ sensitive data.
Silent Pay to protect sensitive data
HIPAA compliant
PCI/SO2 certified
No IT resources required
It’s your call.
Whether you want to optimize mass tort intake at scale or manage client communications more effectively than ever before, choose SingleComm. We not only have deep roots in the contact center industry, but also serve many well-known law firms and major government agencies.