The ultimate business calling solution.
Think of it as your other legal assistant.
You work hard for your clients. That’s why we work hard for you. As the industry’s most affordable, powerful business calling software, we help legal professionals not only manage contact volume, but also turn leads into clients.
Fully integrated
omnichannel solution
People have drastically changed the way that they communicate. SingleComm’s omnichannel platform was built from the ground up to enable communication via voice, email, text, social web chat, and other messaging channels–all from a single interface.
True omnichannel, including social and apps
SinglePane unified desktop interface
Automated responses and actions
Easy mass tort intake
Our robust solution makes it easy to conduct mass tort intake at scale–and turn prospects into clients. Handle any quantity of leads with ease. Automatically prioritize and qualify leads according to your firm’s exact specifications. Seamlessly integrate with your practice’s CRM to nurture leads and manage cases. It’s powerful meets scalable….meets you.
QB leads with lead management, prioritization, call-capping, and skills routing
Skill or round-robin-based routing
Scalable to handle any quantity of leads
The only true cloud telephone answering service platform
In addition to offering the only true cloud platform with fully integrated communication channels, SingleComm enables you and your colleagues to answer client communications anywhere. Add time-saving automated dispatching, send and receive acknowledgments, and appointment reminders, and choosing SingleComm is an open and shut case.
Complete dispatching with calendar and on-call
Send & receive acknowledgment
Portable and flexible
Trusted data
Trust is paramount for your clients–and for ours. Our real-time reporting suite offers visibility into what goes on in every call. And because you have access to true data rather than information filtered by another party, you can see real performance metrics and where to improve. Finally, the data is highly portable, so it’s there when–and where–you need it.
Real-time reporting Consolidated omnichannel routing metrics and agent-customer interactions data for real-time insights
Automatic report delivery via email, FTP, or dashboards via Excel, .csv, charts, etc.
No programming required
SingleTrust security
Privacy is our priority. We safeguard your data according to global guidelines and regulations, and adhere to rigorous compliance standards to maintain certifications with HIPPA, PCI/DSS and SOC2. From data privacy and integrity to protection from hacking, you’re safe with SingleComm–and so is your customers’ sensitive data.
Silent Pay to protect sensitive data
HIPAA compliant
PCI/SO2 certified
No IT resources required
It’s your call.
If you’re ready to manage client communications more effectively than ever before, choose SingleComm. We not only have deep roots in the contact center industry, but also serve many well-known law firms and major government agencies.