SingleComm vs. Startel: How SingleComm is the most complete TAS solution
How SingleComm separates itself from Startel.
Innovative cloud-native TAS solution
SingleComm stands alone by creating the first cloud-native TAS solution in the industry. While Startel’s recently introduced cloud web RTC, SingleComm’s decade-plus of experience means unmatched resilience, PCI, SOC2, and HIPAA compliance, and the ability to deploy remote agents with any device that connects to the web.
Web chat, two-way SMS, and more
SingleComm offers a fully integrated suite of omni/digital channels, including web chat, two-way SMS, two-way email, social, and messaging channels. Unlike Startel, SingleComm enables you to create automated responses spanning all channels, intelligent bots, and more.
Save time and money with no IT
SingleComm saves money, as well as time, thanks to cloud-managed software updates with no downtime or costly IT resources, specialized BI reports without programming.
See the difference.
True Cloud Architecture
Cloud Web RTC
For nearly a decade
True Cloud Pricing
Customized pricing based on your needs
Microsoft Server & SQL Software Managed in the Cloud
Cloud-managed software updates with no downtime
Microsoft SQL licensing included
Requires IT services
~4x the cost to purchase & install
Integrated Voice & Omni Channels
Business Intelligence Tools
Standard & custom reports
Report on all agent script fields
Special report creation without professional services/SQL programmers
Auto delivery via excel, .csv or graphics
Standard and custom reports
No reporting on fields within scripts
Special reports require professional services/SQL programmers
Robust Two-way Automated Emails
Reporting for All Voice & Omni Channels
SinglePane Interface for All Voice/Omni Channels
Google My Business Messaging
Stereo Recordings for AI Speech Analytics
Rapid App Development
Requires costly professional services
SingleComm makes everything easier
Get ready to do more with less. Powerful scripting, automated tools, blended agent efficiency, and business intelligence tools give your business more power. With cloud-based reliability, security, compliance, and efficiency, plus omnichannel communications, SingleComm’s TAS solution stands apart–so you can, too.
Discover the best TAS solution
Discover the industry’s most affordable and complete TAS platform. Seamlessly transfer data, build script templates that can be cloned for all your verticals, and get up and running fast.
Don’t wait to make the call.