Saving money, improving agent efficiency, and delighting customers.
How sweet it is.
Make taking your call center to the next level a piece of cake. (Or brownie.) Discover the industry’s most powerful, affordable CCaaS.
Meet the singular solution for your call center.
"*" indicates required fields
Discover the benefits. Make the call.
Save money, time, and hassles. See how our powerful, cloud-native software can help you optimize your call center–not to mention your bottom line.
Omnichannel WebRTC
Connect voice, chat, SMS to email (and more) with a single interface. Automate responses and actions. Get customizable reporting across channels. Create and schedule content . Scalable. Secure. Easy to use.
Unified desktop
Give agents dynamic workflows, triage tools, rebuttals, and FAQs in a single pane of glass. No more jumping from tab-to-tab or application-to-application.
Drag-and-drop workflows
Create dynamic, customized workflows in minutes for significant cost savings, less agent training and ramp-up time, and a positive, consistent customer experience across all channels. All with no IT resources or programming.
Supercharged analytics
Optimize results with built-in A/B and multivariate testing tools and real-time comprehensive reporting that combines channel metrics and agent-customer interaction data in one place.
Client privacy and industry compliance
Securely capture sensitive financial and medical information with our PCI certified, SOC 2 certified, and HIPAA compliant tools.
The most complete TAS solution
Upgrade to the Telephone Answering Service industry’s only true cloud platform with fully integrated voice and digital channels.
Open architecture
Seamlessly integrate with Amazon Connect, Mitel MiVoice, third-party CRM applications, merchant account services, and more.
New streams of revenue
Offering your clients new communication channels and services to enhance their portfolio of services.
