Saving money, improving agent efficiency, and delighting customers.

How sweet it is.

Make taking your call center to the next level a piece of cake. (Or brownie.) Discover the industry’s most powerful, affordable CCaaS.

Meet the singular solution for your call center.

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Discover the benefits. Make the call.

Save money, time, and hassles. See how our powerful, cloud-native software can help you optimize your call center–not to mention your bottom line.

Lower costs with drag-and-drop workflows

Omnichannel WebRTC

Connect voice, chat, SMS to email (and more) with a single interface. Automate responses and actions. Get customizable reporting across channels. Create and schedule content . Scalable. Secure. Easy to use.

Unified desktop

Give agents dynamic workflows, triage tools, rebuttals, and FAQs in a single pane of glass. No more jumping from tab-to-tab or application-to-application.

Empower agents with our unified desktop
Lower costs with drag-and-drop workflows

Drag-and-drop workflows

Create dynamic, customized workflows in minutes for significant cost savings, less agent training and ramp-up time, and a positive, consistent customer experience across all channels. All with no IT resources or programming.

Supercharged analytics

Optimize results with built-in A/B and multivariate testing tools and real-time comprehensive reporting that combines channel metrics and agent-customer interaction data in one place.

Cloud based software

Client privacy and industry compliance

Securely capture sensitive financial and medical information with our PCI certified, SOC 2 certified, and HIPAA compliant tools.

The most complete TAS solution

Upgrade to the Telephone Answering Service industry’s only true cloud platform with fully integrated voice and digital channels.

Empower agents with our unified desktop
Open architecture

Open architecture

Seamlessly integrate with Amazon Connect, Mitel MiVoice, third-party CRM applications, merchant account services, and more.

New streams of revenue

Offering your clients new communication channels and services to enhance their portfolio of services.

Scale with the pioneer in WebRTC

Ready to do more for less?

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SingleComm call center software

Ready to do
more for less?
Let’s talk.