CX Create

 

Take Control of Your Customer’s Journey

Reduce the cost and time associated with training by allowing users to build, update, and deploy their own dynamic workflows – without programming. Real time flows provide agents with the necessary tools to communicate and gather accurate information from customers while providing consistent service or making sales.

cx create take control

Quick Overview

Visualize Your Workspace

At its core, our CX Space builder is a simple flow chart which takes a series of forms (called slides) and presents them to an agent in a particular order.

Create Your Own Flow

Building your flow is easy! Drag and drop a few slides and connect them up for an instant multipage CX Space.

Specialized Field Creation

Customize your CX Spaces with radio buttons, check boxes, and dropdowns for an easy navigation experience your agents and consumers will appreciate.

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green check markReal-time updates

green check markDozens of field and input options

green check markInstant script deployments

green check markUser-defined dispositions for every possible outcome

Upgrade your contact center.

See how SingleComm CX can work with your existing contact center software to transform your agent / consumer experience.