Consolidate all of your interactions into the same data set for easy cross-channel insight generation. Share or export data using our scheduling tool to manage critical business decisions.
Witness sessions taking place and access reports in real-time on fully customizable dashboards. With an easy to use interface, users are able to build customized reports and translate hard data into beautiful and universally-understandable visualizations.
Open access to a full suite of pre-built, standard reports provides significant insight into day-to-day operations and lets users answer pressing business questions with ease.
Distribute rights and set limitations to ensure privacy and security are guaranteed without excluding the people that need it most: your clients, employees, and management.
See how SingleComm CX can work with your existing contact center software to transform your agent / consumer experience.