CX Flow

Curate your customers’ journey through your contact center.

CX Flow outlines the high-level architecture of an interaction. Simple drag-and-drop tools allow you to easily build and deploy highly dynamic flows, blending CX Spaces, payment or fulfillment integrations, splits, schedules, and tests into a comprehensive experience for your customers.

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A simple user interface gives non-programmers the tools they need to build complex interactions from the ground up.

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Conditional statements ensure the correct messaging is invoked for every contingency.

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Empower your agents by passing session fields between different CX Spaces, eliminating the need for repetitive conversations.

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Establish split tests to discover which CX Spaces offer the best opportunity for a successful resolution or sale.

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No coding required

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Pre-built integrations

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Split testing

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Customizable schedules

Upgrade your contact center.

See how SingleComm can transform your contact center communication.