Call center software that’s better for your bottom line.
SingleComm is the cloud-based all-in-one call center software solution that helps businesses like yours train agents faster, turn data into actionable insights, and save big on operating expenses.
“The ability to pull all sorts of reporting has helped us to improve results, reduce any timelines, and create additional efficiencies.”
Kirsty Nicholls, OceanX
SingleComm scripting solution as far as I’m concerned is second to none. They have the ability to be extremely dynamic in our space and that’s something that’s vital.”
Jason Birch, Universal Marketing Group
Say ‘Hello’ to SingleComm
Contact center software with the features you’ve been asking for.
Create dynamic workflows in minutes
Help your customers go from problem to solution faster with customizable drag-and-drop workflows. No programming or IT resources required.
Test. Improve. Repeat.
Intuitive A/B and multivariate testing tools make it a breeze for you to test often and learn fast so you can optimize every interaction.
Keep private info private.
Securely capture sensitive financial and medical information with our PCI-certified, SOC 2-certified, and HIPAA-compliant tools.
Empower your agents. Delight your customers.
Give your agents access to dynamic workflows, triage tools, rebuttals, and FAQs, all in a unified agent desktop.
Brandon Bandeen, Chief Information Security Officer, ARGO Contact Centers
"The cost savings with SingleComm were astronomical. We’re talking tens of thousands of dollars per year having an all-in-one system versus having to have four stand-alone systems to support all of our needs."
Lee Swanson, VP of Call Centers, BeachBody
"We’ve been able to save hundreds of thousands in lost revenue potential and programming costs, thanks to SingleComm’s singular solutions."
Kirsty Nicholls, Sr. Manager of Contact Center Operations, OceanX
"The ability to pull all sorts of reporting has helped us to improve results, reduce any timelines, and create additional efficiencies."
Erika Rich, Credit Secrets
"The AWS/ SingleComm platform has to be a secret weapon for us, and the beginning of a powerful new partnership Credit Secrets"
Why switch to SingleComm by the numbers.
1 easy-to-use platform
Everything your call center needs in one place.
0 Programming required
Save big on IT.
100% cloud-based
Agents can work from anywhere.
50% faster agent onboarding
Spend less time training new hires.
40% cost reduction
Big savings.
24/7 support
We’re always here to help.
Discover how we serve key industries with our advanced call center software.
Also including:
- Veterinary Services
- Government
- Property/Maintenance Facilities
- Travel & Transportation
- Retail
- BPOs
- Sales & Telemarketing
- Banking & Financial Services