Talent, Tech and TAS: How Telephone Answering Services Are Using Call Center Software to Thrive During The Great Recession
In today’s workplace, hiring exceptional talent has become an impossible task for Telephone Answering Service (TAS) companies. With the Great Resignation showing no signs of easing, companies realize the challenge of building an exceptional team. Even after hiring, companies can lose agents to burnout caused by high call volume–not to mention high stress. So how …